In 2018, Netcare embarked on a transformative ten-year strategy designed to fundamentally reshape the delivery of health and care, strengthening our ability to respond to evolving patient demands and funder requirements in a dynamic healthcare sector.
Aiming to create a more connected, efficient and responsive healthcare experience, the strategy is structured around three core phases: digitally enabled (completed in FY 2024), data and AI driven and ultimately person centred.
Netcare's strategy is to transform the way we deliver health and care by...
...leveraging off our unique ecosystem of assets and services...
...and utilising digitisation, data and AI to benefit all stakeholders.
Empowering people to become equal and active participants in their own healthcare and to take co‑responsibility for their health and wellness
Creating sustainable competitive advantage for the Group
Creating sustainable competitive advantage for the Group
Board chair's review
Alex Maditse
As we look towards 2030, Netcare's strategy is to lead in the quality, efficiency and sustainability of care. In a time of profound change and unprecedented opportunity, two constants remain: our people's unwavering dedication to providing the best and safest care, and the Board's assurance that the Group's strategic ambition is grounded in ethical leadership, integrated oversight and responsible innovation.
Chief executive officer's review
Dr Richard Friedland
The essence of Netcare's strategic ambition is simple: we want to partner with YOU in living a healthier, longer life. We want to be your trusted and preferred provider of health and care services, empowering you as a unique individual and an active and equal partner in enhancing your healthspan – the years you live in good health1, and extending your lifespan – the years you live.
Chief financial officer's review
Keith Gibson
The Group delivered an excellent trading result for the year ended 30 September 2025, maintaining a strong financial position and expanding its EBITDA1, 2 margin, while demonstrating pleasing operational leverage through disciplined cost control aided by digitisation benefits and lower strategic costs. All key operational and strategic objectives were successfully achieved.
Netcare's executive and senior management remuneration framework is purposefully designed to align pay with performance, supporting the successful delivery of strategic objectives across short-, medium- and long-term horizons. This ensures sustainable value creation for shareholders, patients, suppliers and society in a fair, balanced and sustainable manner. We prioritise competitive remuneration that enables us to attract, retain and inspire top-performing talent.