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For the year ended 30 September 2025

Our value creation model
PDF – 2MB

Our material matters FY25

Grow market share and long-term profitability

Outstanding person centred health and care that is digitally enabled and data and AI driven

Attract, retain and invest in our employees and healthcare practitioners

Effective leadership and responsible business conduct

Accelerating transformation and access to quality health and care in SA

Our strategy on a page

In 2018, Netcare embarked on a transformative ten-year strategy designed to fundamentally reshape the delivery of health and care, strengthening our ability to respond to evolving patient demands and funder requirements in a dynamic healthcare sector.

Aiming to create a more connected, efficient and responsive healthcare experience, the strategy is structured around three core phases: digitally enabled (completed in FY 2024), data and AI driven and ultimately person centred.

Embedding personalised engagement and retention of care over a person's lifetime

Netcare's strategy is to transform the way we deliver health and care by...

...leveraging off our unique ecosystem of assets and services...

...and utilising digitisation, data and AI to benefit all stakeholders.

Empowering people to become equal and active participants in their own healthcare and to take co‑responsibility for their health and wellness

Creating sustainable competitive advantage for the Group

Creating sustainable competitive advantage for the Group

Person centred
health and care
Digitally enabled
Data and AI driven

Creating sustainable competitive advantage for the Group

Board chair's review

Alex Maditse

Alex Maditse

As we look towards 2030, Netcare's strategy is to lead in the quality, efficiency and sustainability of care. In a time of profound change and unprecedented opportunity, two constants remain: our people's unwavering dedication to providing the best and safest care, and the Board's assurance that the Group's strategic ambition is grounded in ethical leadership, integrated oversight and responsible innovation.

Board chair's review
PDF – 2.6MB

Chief executive officer's review

Dr Richard Friedland

Dr Richard Friedland

The essence of Netcare's strategic ambition is simple: we want to partner with YOU in living a healthier, longer life. We want to be your trusted and preferred provider of health and care services, empowering you as a unique individual and an active and equal partner in enhancing your healthspan – the years you live in good health1, and extending your lifespan – the years you live.

Chief executive officer's review
PDF – 4MB

Chief financial officer's review

Keith Gibson

Keith Gibson

The Group delivered an excellent trading result for the year ended 30 September 2025, maintaining a strong financial position and expanding its EBITDA1, 2 margin, while demonstrating pleasing operational leverage through disciplined cost control aided by digitisation benefits and lower strategic costs. All key operational and strategic objectives were successfully achieved.

Chief financial officer's review
PDF – 7MB

Netcare's executive and senior management remuneration framework is purposefully designed to align pay with performance, supporting the successful delivery of strategic objectives across short-, medium- and long-term horizons. This ensures sustainable value creation for shareholders, patients, suppliers and society in a fair, balanced and sustainable manner. We prioritise competitive remuneration that enables us to attract, retain and inspire top-performing talent.