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Our purpose

Deliver outstanding person centred health and care

Attract, retain and invest in employees and healthcare practitioners

Collaborate with the public sector and civil society to extend access to quality health and care and accelerate transformation

Recover and grow long-term profitability

Effective leadership and good business conduct

Embedding personalised engagement and retention of care over a person's lifetime

Netcare's strategy responds decisively to the three global healthcare megatrends...

01
Customer centricity
02
Digitisation
03
Data

...and leverages off our unique ecosystem of assets and services...

Our strategic image

...to create a sustainable competitive advantage for the Group.

Person centred health and care that is digitally enabled and data driven

Consistency of care
Delivering consistently excellent clinical services and experiences, ensuring the best and safest person centred care.

Disruptive innovation
Implementing medical technologies, digitisation and data solutions for the benefit of our patients and business.

Transformation of our society
Continuing to invest in and develop our workforce and communities.

Organic growth
Driving strategic engagements with doctors and funders, investing to maintain the quality of our facilities and developing new products and services to promote sustainability, inclusivity and access.

Integration
Creating strategic and synergistic partnerships between all divisions and functions.

Investment
Creating economic value and optimising capacity utilisation.

Environmental sustainability
Ensuring minimal environmental impact by managing our resources responsibly, efficiently and to the benefit of the environment.

Board chair's review

Mark Bower

It has been gratifying to take the helm of Netcare's skilled and dedicated Board in a year where our strategy of person centred health and care that is digitally enabled and data driven, began to yield the benefits we envisaged.

Board chair's review
PDF - 525KB

Chief executive officer's review

Dr Richard Friedland

The future of sustainable, effective healthcare is rapidly emerging. In a digital world fast becoming data centric, powered by AI and large language modules, real-time engagement with people on their health and wellness and what really matters to them is becoming a reality. Encouraging people to become co-responsible, equal and active partners in their health over their lifetimes, thus improving their outcomes, quality of life and health span is no longer a pipe dream.

CEO's review
PDF - 453KB

Chief financial officer's review

Keith Gibson

"The business continued to deliver steady growth, as the operating environment largely normalised from the impacts of COVID-19, along with resilient demand for private healthcare services. Higher occupancy levels and tight control of costs in a high inflationary environment delivered excellent operating leverage."

CFO's review
PDF - 182KB

Our remuneration philosophy is to ensure that our employees are fairly, reasonably, responsibly and competitively rewarded for their contribution to the Group’s strategic, operating and financial performance. This philosophy guides our remuneration policy and supports our ability to attract and retain talent at every level of the organisation while complying with the applicable laws and codes of good practice.