Integrated Reportfor the year ended 30 September 2024
In 2018, Netcare embarked on a groundbreaking ten-year strategy to fundamentally transform the way we deliver health and care – termed ‘person centred health and care, that is digitally enabled and data driven'. We are confident that our strategy will differentiate the patient and doctor experience, and improve patient safety and quality of care outcomes, establishing a sustainable competitive advantage for the Group. It will also support our commitment to delivering efficiencies, realising growth opportunities, improving returns, and creating value for our stakeholders and society in the long term.
Our strategy
PDF –
1MB
Netcare’s strategy responds decisively to the three global healthcare megatrends...
...to transform the way we deliver health and care.
Person centred health and care that is digitally enabled and data driven
Consistency of care
Delivering consistently excellent
clinical services and experiences,
ensuring the best and safest
person centred care.
Disruptive innovation
Implementing medical
technologies, digitisation and
data solutions for the benefit of
our patients and business.
Transformation of our society
Continuing to invest in and
develop our workforce and
communities.
Organic growth
Driving strategic engagements
with doctors and funders,
investing to maintain the quality
of our facilities and developing
new products and services to
promote sustainability, inclusivity
and access.
Integration
Creating strategic and synergistic
partnerships between all divisions
and functions.
Investment
Creating economic value and
optimising capacity utilisation.
Environmental sustainability
Ensuring minimal environmental
impact by managing our
resources responsibly, efficiently,
and to the benefit of the
environment.
Alex Maditse
Lead independent director's review
This is both a challenging and rewarding time for Netcare and the Board. Netcare has made steady progress since we embarked on our strategy in 2018. Despite exceptionally tough conditions, we have now reached a watershed moment in our strategic journey.
Lead independent director's review
PDF – 613KB
Dr Richard Friedland
Chief executive officer's review
The completion of our foundational programme to digitally enable Netcare's unique ecosystem of services, brings us to an inflection point in our ten-year strategic journey to transform the way we deliver health and care, and thus to redefine our contribution to South African healthcare.
Chief executive officer's review
PDF – 475KB
Keith Gibson
Chief financial officer's review
"The Group has been able to expand its EBITDA1 margin and achieve solid operating leverage and strong cash generation, despite the relatively low levels of volume growth."
Chief financial officer's review
PDF – 1.3MB
Netcare retains a strong link between pay and performance. We ensure that our remuneration arrangements for executives and senior managers align with the delivery of the Netcare strategy over the short, medium and long term, and produce value for our shareholders, patients, suppliers and society in a fair, balanced and sustainable manner. At the same time, we ensure that we offer competitive remuneration packages that attract, retain and motivate high-performing talented individuals.
